Home Smartphones Google App Has Stopped Working – Quick Fix

Google App Has Stopped Working – Quick Fix


Google app has stopped working on Samsung J3, Tablet, or Android seems to be an issue common to users of this operating system.

While the error message lets you know what’s going on, it’s however worthy to point out how annoying the message, ‘unfortunately app has stopped on Android’ phone can be.

Nonetheless, we’ve drafted a solution that actually works which means you can eliminate this problem on your Android.

When that has been done, you’ll be able to launch Google Photos, Facebook, Play Store, WhatsApp, Instagram, YouTube, Google Maps, Hangouts, Gmail, and a wide range of other apps without glitches

It all begins with knowing what causes the ‘Google Play Service has stopped’ error in the first place and what to do each time you’re faced with it.

What Causes Google App Has Stopped Working on Android

One of the major causes of the Google app error is either network issues or buggy software.

The same is the case if the wrong version of Google Play has been installed on your device which could occasionally lead to the errors popping up.

As such, it is not the google.process at work this time around.

Let’s take a deeper look at some of these causes:

1. Data crash:

If an operating system or application encounter errors, then there can be crashes. The latter can be attributed to a bad network connection.

2. Partial Installation of apps:

Apps that have not completely installed can also crash at a certain time or stop entirely.

3. Cache files:

Temporary files that are stored in the cache memory of your Android phone or tablet may have gotten corrupt. As they accumulate, they can cause minor issues in your device.

How to Resolve Google App has Stopped Working on Android and Tablet

Keep in mind that these are simple and proven options, however, if you have modified your phone’s ROM using a custom ROM, then it might not be effective.

That aside, if you have not rooted, then you can proceed with the following tips. They include:

  • Restart your phone
  • Clear app’s storage
  • Boot phone into safe mode
  • Check the state of the memory card
  • Reinstall the faulty app
  • Reset factory settings

1. Restart Your Phone:

The first thing you can try to fix the Google app error is to soft reset or restart your phone.

A simple off and on can go a long way to stop the operation of buggy codes.

Thus, go ahead and off your phone entirely, and then reboot it.

It can also help to clear the files in memory thereby allowing it to operate up faster.

2. Clear App’s Storage:

Launcher apps, as well as contacts and gallery, can pose a problem on your Android. 

To solve this, follow the steps below:

  • Navigate to your device’s settings
  • Click on ‘Apps’
  • Swipe to tab ‘All’
  • Navigate to the app that is showing you the error message
  • Launch it
  • Select ‘Storage’
  • You’ll be presented with two options which are ‘Clear data’ and ‘Clear cache’

You can clear the cache in order to rid any corrupt files and when the app is relaunched, fresh files will be stored there.

On the other hand, the option ‘Clear data’ should be used with caution since it can reset the app’s settings, accounts and eliminate files.

If the problem is emanating from Google Play itself, then you can delete its cache and then attempt to clear the data.

Next, uninstall play store updates.

Still having issues:

The same step can be carried out on the Google Play services app.

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3. Boot Phone Into Safe Mode:

Third-party apps could have a hand in causing the issue you’re currently facing.

However, it can be remedied by rebooting your phone in safe mode.

This will ensure that all third party apps are non-functional at the moment.

Thus, if any was the cause, the error won’t show up while in safe mode.

To boot your Android such as Samsung in safe mode:

  • Switch off your phone
  • Hold down the power button until the Samsung logo shows
  • Release the button when the logo comes up and press the volume down button
  • Wait for the device to reboot in safe mode
  • You’ll see safe mode written at the left corner of your screen.

3. Check the State of the Memory Card:

A corrupt memory card in your phone’s external storage space can also prompt error messages.

This is because apps stored in the corrupt card will have difficulty running seamlessly which is evident in the error you’re seeing.

How do you know your SD card is behind this?

Just remove the card and then launch the app without it.

If it works without the error, then it’s definitely your SD card that needs to be fixed or replaced.

If you opt for either of these, ensure that you have first of all backed up your data so as not to lose them.

4. Reinstall the App:

If you have the raw copy of the file maybe you got it via flash share or Xender, you might do well to uninstall the existing copy, and then installing a new one.

It’s even better if you download such apps from their official sites or the Google Play store to avoid having malicious apps on your phone.

5. Reset Factory Settings:

Other options aren’t not working? this one is a sure banker because it will restore your smartphone to the settings and state it was when purchased newly.

However, you will have to carry out a backup first to ensure you do not lose important files since they will all be wiped away during the reset.

To carry out a factory reset,

  • Navigate to Settings
  • Scroll down to ‘Backup and reset’
  • Click on ‘Factory data reset’
  • Click on ‘Reset Device’
  • Select ‘Erase Everything’


These are the steps to resolve Google app has stopped on Samsung and other Android devices like Gionee, Infinix, Tecno, Huawei, and the likes.

Once these steps have been implemented, they can restore normalcy to apps on the phone.

Similarly, without errors, your gaming, chatting, movie watching, and music playing experience will move seamlessly.

If that’s what you look forward to, try one of these.

Also refer to the video below which will practically show you these steps.


Written by – Sunny slim Idiah
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