The iTunes won’t open on PC Windows 10, or Mac after an update is a common issue that has been pointed out by many people.

What’s however remarkable, is that the culprit for iTunes won’t open on Mac is quite similar in most cases.

It’s even more intriguing given that iTunes is compatible with Mac as well as the Windows, 7, 8, and 10.

How do you notice what’s gone wrong in the first place?

It’s by double-clicking the iTunes icon and it becomes unresponsive without displaying an error message.

It’s also noticeable when iTunes refuses to reboot or won’t start on windows after the iTunes or Windows Operating system has been updated.

These and many more are the glitches many have faced and if that’s the same with you, there are simple and proven steps you can take to find a solution to the problem.

Irrespective of the reasons why iTunes won’t open, you can fix it to get your music blaring in no time.

How to Fix iTunes Won’t Open on PC Issues

In order to resolve the iTunes no longer starts on PC running on Windows 10 or any other version, follow the troubleshooting steps outlined below.

  • Restart the Windows or Mac PC iTunes is running on
  • Launch the iTunes application again

If it does not resolve the problem,

  • Uninstall iTunes and clean up its music files
  • Check your hard disk if it has sufficient space to install and run iTunes
  • Download the latest version of iTunes .exe or .dmg package file
  • Install iTunes again

These are the general steps that will get you started and help you resolve the problem in no time.

Let’s take a closer look at each operating system.

How to Fix iTunes Won’t Open on Windows 10, 8, 7, XP

If you’ve gone through the mind nibbling process of rebooting your computer and relaunching iTunes and it won’t still start, there’s no need to fret.

Check out these steps on how to fix iTunes won’t open on windows 10, 8. or XP.

Option 1: Stop iTunes Processes from Task Manager

  • Using the shortcut key, Ctrl+Alt+Del access your Windows task manager
  • From the task manager, end-all iTunes processes
  • Relaunch iTunes again
  • If the reload fails, remove the SC Info folder (refer the link on how to)

Option 2: Run iTunes as Administrator

  • Restart your computer and wait for it to load fully
  • Once it has, right-click on the iTunes icon
  • Click on ‘Run as Administrator’

Option 3: Run iTunes in Safe Mode

Safe mode automatically prevents the actions of third party applications that may tamper with the functionality of the system.

Thus it can go a long way to fix the problem.

What you have to do here is:

  • Simultaneously click on the “Ctrl +Shift” keys
  • Double click on iTunes
  • Once iTunes launches, you’ll be presented with the display message ‘iTunes is running in Safe Mode. Visual programs you have installed have been temporarily disabled’
  • Click on continue
  • If all goes well, you can go ahead and delete the last set of third-party apps you installed on your computer since one or more might be malicious.

Option 4: Turn off Internet Connection:

iTunes’an ability to contact with Apple server could also be the possible cause of the error.

Eliminate this by turning off the internet connection on your Mac or Windows computer and see what happens on relaunching iTunes.

  • Goto control panel
  • Click on ‘Network and Internet’ 
  • Select ‘Network Connections’
  • Turn off your wifi

Unplug an ethernet cord if you’re using it to access the net instead

Option 4: Configure Firewall to Support iTunes

Firewall blocks an external private network’s connection to your computer and as such, it could block that of iTunes.

If that’s the case, it could potentially cause iTunes to stop suddenly.

On the contrary, you can configure the firewall to allow iTunes to connect to a network.

To do this:

  • Search for ‘firewall.cpl’ or Goto Control Panel>>System and Security>>Windows Firewall
  • Once the firewall window launches, click on ‘Allow an App or Feature through Windows Firewall’
  • Select ‘Change Settings’
  • Turn on iTunes access for public and private networks
  • Boujour software, on the other hand, should be set to private only

If the software cannot be found,

  • Click on ‘Allow another App/program’
  • Browse and locate the iTunes and Bonjour
  • Click on ‘Add’
  • Select ‘Ok’

Option 4: Empty iTunes Library

  • Goto C:\Users\username\My Music\iTunes\ and rename the iTunes library file ‘iTunes Music Library.xml’ to ‘iTunes Music Library.old’
  • Also, rename ‘iTunes Library.itl’
  • Try relaunching the app and if it does, you can rebuild path later

Option 5: Remove Residual iTunes Files

  • Remove any residual file of iTunes
  • Download the exe or .dmg package file of iTunes from the official Apple store
  • Install the latest version of the iTunes

Option 6: Uninstall and Reinstall iTunes

You can remove iTunes from your windows computer to install it again.

To do this:

  • Navigate to Control Panel
  • Click on ‘Add/Remove Programs’
  • Uninstall iTunes and Apple SoftwareUpdate

After deletion, restart your computer and proceed on installing the latest version of iTunes.

How to Fix iTunes Won’t Open on Mac mini, iMac, MacBook Air or Pro

If iTunes fails to open when clicked on the dock, try the simple steps on how to fix iTunes won’t open on Mac mini, iMac, MacBook Air or Pro it can be as a result of the OS X or iTunes update.

Another reason could be corrupt settings/library hindering the launch of the application.

To resolve this, try these options and see which works for you:

Option 1: Use Latest Version of OS

  • Ensure that you have the latest version of iTunes, Mac OS X, and Quicktime running on your Mac.
  • If not, make updates to these and see how well it works for you.

Option 2: Create a New iTunes Account

  • Create a new iTunes account and try to launch the app, if it launches, you can switch to an old account.

Option 3: Launch Terminal iTunes

Go to Finder and open terminal iTunes

  • Click on Go
  • Applications
  • iTunes
  • Show Package Contents
  • Open the Terminal
  • Run ‘sudo rm -r /Applications/’
  • Finally, reinstall iTunes

Option 4: Delete Additional Files in iTunes Folder

  •  Check if there is additional content in the iTunes library and delete them if there is order than the necessary files.
  • You can do this by accessing iTunes and the iTunes Plugins folder.
  • Relaunch iTunes

A similar process is to delete any file that comes with ‘’. Do this by accessing:

  • Home
  • Library
  • Preferences


If you’ve been battling with the iTunes won’t open on PC problems, that can be a thing of the past just by employing these simple steps.

They will ensure that your favorite songs are no longer at bay and you can blast them off first thing in the morning or at night without worrying your pretty head on what may have suddenly gone wrong.

If that’s what you look forward to, try these tips on your Windows or Mac PC.

Written by – Sunny slim Idiah

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